Account

Delete your account

You can delete your Irshad account at any time. Here is exactly how to do it and what happens next.

Option 1 — Delete from the app (recommended)

1

Open Irshad

Sign in with the account you want to delete.

2

Go to Settings

Tap the profile icon in the top right, then tap Settings.

3

Tap Account → Delete account

Scroll to the bottom of the Account section.

4

Confirm

Re-enter your password and tap Delete my account. You will be signed out immediately.

Option 2 — Email us

If you cannot sign in, email us from the address on your account:

support@irshad.app

Subject line: Delete my account. We verify your identity from the sending address and process the request within 5 business days.

What gets deleted

Deletion removes, from our active systems:

  • Your account — email, password hash, first name, last name, phone number.
  • All learning progress — lesson completions, quiz scores, streaks, XP, level, achievements, certificates.
  • Bookmarks and review queue.
  • Posts, comments, and likes you created in community features.
  • Push notification tokens on your devices.
  • Your user preferences and profile settings.

How deletion works

Immediately: your account is soft-deleted. Sign-in is blocked — if someone tries, the app shows account deleted. Your data is hidden from all app features.

During the next 30 days: a grace window during which you can email support@irshad.app to restore your account. This protects against accidental or malicious deletion.

After 30 days: your record and all associated data are permanently purged from our production database by an automated job. Purged data cannot be restored.

Backups: encrypted backups may retain the record for up to 30 days after purge, then are overwritten.

Retained minimally: we may retain limited authentication event logs (IP, user-agent, timestamp) for up to 180 days for fraud and security purposes, and minimal financial records as required by tax and consumer-protection law.

Before you delete